The graduate student ombudsperson helps graduate students resolve issues and address concerns that arise within the university setting. Acting as an advocate for fairness, the ombudsperson provides information about institutional policies and works to help graduate students manage conflicts, understand the university system, and learn more productive ways of communicating.
The office provides a safe place for graduate students to be heard and to receive impartial attention without fear of loss of privacy. Consultations are kept confidential, unless the students grants the ombudsperson permission to discuss issues with involved parties or administrators.
Ennis McCrery has been the Graduate Student Ombudsperson since 2007, when the office was established. She earned her undergraduate and graduate degrees from Virginia Tech and has received training from the International Ombudsman Association (IOA) and the Social Justice Mediation Institute.